Shipping:

Phalanx Concealment is not responsible during the shipping of any items. Once your item is given to the care and custody of the USPS, or UPS, it is no longer in Phalanx Concealments’ control. The responsibility is between you and the shipping organization. We cannot control the shipping of items. We will provide you with a email stating that your order is now complete and we will supply you with a second email providing you with a tracking number of your package. 

We ship out custom and semi-custom holsters within 2 weeks (this is subject to change) from the order date depending on order volume and material on hand. The shipping time is based on the current demand for our quality holsters.

We do not stock any holsters, every holster is made to order and manufactured to your selected options.

We ship all items with USPS Priority Mail. Most shipments will arrive 2-4 business days after the package is shipped out.

We ship to the United States, and occasionally internationally. International shipping will be to the expense of the purchaser. All international shipping will be conducted through USPS/UPS. Due to conflict, we will not ship to countries that are under civil unrest or actively engaged in hostile action (war)–namely Iraq and Afghanistan.

No Return Policy

Due to the amount of scammers there is no returns. Due to the customization of the holster, Phalanx Concealment does not take back holsters that the customer ordered. This especially applies to Multicolor holster and Leather Lined holsters. So, please do not mail it back., if there is an issue with the functionality of the holster I will address it. If you mail your holster back to Phalanx Concealment without prior authorization from Phalanx Concealment looking for a refund,  you will be charged a 25 percent restocking fee and the cost of the shipping. This will be issued once I realize you’ve sent your hostler back. I will issue the refund, minus the restocking fee and shipping. The returned holster will be destroyed and not resold. So, future customers can rest ensure you will be receiving a new holster and not someone else’s not wanted holster.

We are not responsible for you picking the incorrect firearm or incorrect draw hand for your holster. For example Sig Sauer has many variations of the same model such as the p320. It is the buyers responsibility to do necessary homework, and choose the correct pistol. So, ensure that you have chosen the correct holster for your pistol.

Color(s) or Patterns are final upon the purchase of the holster or other product. Phalanx Concealment can no longer change color(s) or patterns after purchasing, due to the expense of making a custom holster. Please make sure you choose your color(s) or patterns correctly, as this is a special order.

We appreciate your business, and we are 100% committed to working with you to ensure you get the product you want. So please email before mailing anything back. Most if not all issue can be corrected.

Please Read Disclaimers. Phalanx Concealment strives to be as transparent as possible. If you fail to read disclaimers it is not the fault of Phalanx Concealment; therefore, a refund will not be issued due to failure to read disclaimers.